Mentoria Pvt. Ltd. respects your privacy. This Privacy Policy outlines the information we collect and how we use it. This Policy applies to the information collected through our website i.e. WWW.MENTORIA.COM or any derivative pages thereof and mobile application services (hereinafter referred to as “Platform” or “Platform Services”).
COLLECTION OF YOUR PERSONAL INFORMATION
We collect personal data that you voluntarily provide to us when registering on our Platform, expressing interest in obtaining information about us or our products and services, participating in activities on the Site (such as posting messages in our Online Chatbox), or otherwise by contacting us.
If you browse through this site or any derivative pages thereof and the mobile application services without providing us with any personal information, we will gather and store some information about your visit, such as IP address, type of browser and operating system used, date and time you access our site and mobile services, pages you visit, and, if you linked to our website from another website, the address of that website. This information will not identify you personally and will not be linked back to you.
Personal information (i.e. information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address etc. and passwords) may be collected through the our website i.e. WWW.MENTORIA.COM or any derivative pages thereof and mobile application services when the information is voluntarily submitted by you. This may be when you register on the website or on the mobile application services, request information for the products and services, submit comments or participate in some game, promotion, survey or other feature of our Company. Providing personal information is up to you. If you do not want your personal information collected, please do not submit it. If you choose not to give personal information to us, we may not be able to provide you with access to some or all of the pages on this Site or our other products and services. Occasionally, we may ask you for personal information about other people - for example, your family or other authorized representatives. If you give us this information, we rely on you to tell those people that you are giving their personal information to us and to make them aware of this Privacy Policy.
USE OF YOUR PERSONAL INFORMATION
Your personal information may be used as follows:
- To respond to your questions and requests, to provide you with access to certain areas and features and to communicate with you about your activities on the website or any other derivate pages and the mobile application services;
- To share it with our Related Parties as required to perform functions on our behalf in connection with the Platform (such as delivery of services, administration of the website or promotions or other features on it, marketing, data analysis or customer services). To do so, it may be necessary for us to transmit your personal information to outside the applicable Jurisdiction and you agree to this transfer. Further use, or disclosure, of the information by them for other purposes is not permitted;
- To provide you with product information or promotional and other offers from us or our Related Parties;
- To provide you with tailored services on the Website's interface and mobile application services on the basis of the information provided by you;
- To enhance the website’s and the mobile application’s user interface and to improve overall experience in providing tailored services;
- However, at the point of collection of your information we will provide you with either an "opt in" or "opt-out" mechanism depending on the requirements of the Platforms operating Jurisdiction and the Platform services. An "opt-in" mechanism will provide you the opportunity to positively indicate that you would like, or do not object to, our sending you such further communications and we will not send you any unless you have "opted-in". An "opt-out" mechanism will provide you the opportunity to indicate that you do not want us to send you such further communications, and if you "opt-out" we will not send you any;
- Either way, opting-in or opting-out will be up to you and, in addition, if you do not want us to use your personal information for a particular purpose or disclose it to a third party, you may "opt out" at any time by contacting us as provided below;
- Specific opt-outs may also be provided at the point of collection or along with the communications to you;
- Please note though, by opting-out, you may not be able to participate in certain activities on the Site;
- For other purposes set out when your information is collected or in any additional terms and conditions applicable to the particular feature of the Site;
- For disclosures required by law, regulation or court order;
- For the purpose of or in connection with legal proceedings or necessary for establishing, defending or exercising legal rights;
- In an emergency to protect the health or safety of Site users or the general public or in the interests of national security;
Except as provided in herein, we will not provide any of your personal information to any third parties without your specific consent.
CHILDREN
Children's privacy protection is taken seriously. We operate our website services and mobile application services in compliance with all applicable laws in the applicable Jurisdiction. Children under the age as mentioned below are required to have the parent/ guardians’ consent before opting to use our services and by using our services; you represent to us that you are either the parent/guardian of the child or the user has the express consent of the parent/ guardian. Mentoria Pvt. Ltd. or its affiliate services do not collect the personal information of any children below the age as mentioned below beyond what is necessary as per the applicable laws of the countries where the services are provided. The information provided regarding the children are on the condition that the same have been provided by the parent/guardian; which are necessary for providing tailored services to them and which is reasonably necessary to participate in the applicable activity on the site, its derivative services and its mobile application.
If we learn upon collection, that as user in below or under the age as specified below, we shall delete the same and we will not use the information provided by them or maintain his/her personal information without the express consent of the Parent/Guardian. It is important to note that without such consent, though, the child or their parent/guardian may not be able to participate in certain activities. However, in certain circumstances may maintain and use such information (in accordance with the rest of this Policy and applicable laws of the land) in order to notify and obtain in order to notify and obtain consent from the parent/guardian and for certain safety, security, liability and other purposes permitted under applicable law.
If you become aware of any personal data which we may have collected for children’s below the age as mentioned below; you are requested to contact us at ___<<mention the mail address for contact>>___.
As a parent/ guardian you can review, remove, change or refuse further collection or use of your child's personal information by contacting us as provided below (include child's name, address and e-mail address).
Site's and mobile application services Jurisdiction/Applicable Age: United States, Australia & New Zealand: Under 13 years of age. Other Jurisdictions: Under 8 years of age.
COLLECTION OF ADDITIONAL INFORMATION
Cookies are small pieces of text used to store information in web browsers. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. Other technologies, including data that we store on your web browser or device, identifiers associated with your device and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies".
Occasionally, when you connect to services i.e website, any derivative pages and mobile application services we may use "cookie" technology and IP addresses to automatically collect certain technical non-personally identifiable information. This might include your type of Internet Browser or computer or platform devices, the domain name of your Internet Service Provider, number of page visits and the character and duration of such visits. We also track the number of visitors to our platform services in an aggregate form. Personally identifiable information is not extracted in this process. This information helps us keep our platform fresh and interesting to our visitors and tailor content to a visitor's interests. We may disclose certain non-personally identifiable information to potential partners, advertisers (who may use this information to provide advertisements tailored to your interests) or other third parties, but we will not disclose any personally identifiable information, except as provided in this Policy. Also, we may allow third parties that serve advertisements on our Site (including our promotion partners) to place and access cookies on your computer, but they will not be able to access our cookies. The use of cookies by such third parties are not subject to our Policy, but are subject to their own respective privacy policies. You may set your computer browser to disable cookies or to alert you when cookies are being sent. If you disable cookies, we may be unable to optimise your visit to our website and certain features may not be available.
DISCLOSURES
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); (d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and (e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information; (f) our mentees for the purpose of enabling them to provide tailored services as per your requirement.
Except as provided in this privacy policy, we will not provide your information to third parties.
THIRD PARTY
- Mentoria Pvt. Ltd. uses the services of Zoom Video Communications, Inc. (“Zoom”) which includes Zoom’s Website, its meeting, and messaging platform and zoom products; users are informed that the sessions conducted over “Zoom” shall be recorded and the same shall be accessible by Mentoria Pvt. Ltd. for their use; users are subject to Zoom’s privacy policy and terms and conditions; when using the same;
- When you click on links and/or ad banners that take you to third party websites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, MENTORIA PVT. LTD. cannot be responsible for the actions of third parties or the content on their websites. We encourage you to read the posted privacy policy whenever interacting with any website.
- We work closely with third parties (including Partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics and search information providers) and may receive personal data about you from them. Such data obtained from third parties will be kept in accordance with the same duty of care as described in this Privacy Notice, and with any additional restrictions imposed by the third party that shared your personal data;
INTERNATIONAL DATA TRANSFERS
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries which do not have data protection laws.
You expressly agree to such transfers of personal information.
SECURITY OF YOUR INFORMATION
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we store. Our Platform Services combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected through its life cycle in our infrastructure.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be fully secure and safe and we cannot guarantee the security of such information. Although we shall do our best to protect your personal information, the transmission of personal information to and from our services is at your own risk. We claim no liability and responsibility for any kind of damages in case there is any data breach where your personal information gets disclosed, hacked, leaked or in case you suffer any loss, unauthorized access, misuse or alteration of any information you submit on our website, derivative pages and mobile application services.
OTHER SITES
Our Platforms may contain links to other web sites that we do not own or operate. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies. Downloading material from certain sites may risk infringing intellectual property rights or introducing viruses into your system. You should note when you leave this Site and read the privacy policies and terms of these other sites. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked to through an email).
OTHER
Jurisdiction
We control and operate the Platform Services from the Company Location (regardless of where hosting servers are located). All matters relating to the Platform Services are governed by Indian Law, without reference to conflict or choice of law principles. You agree that jurisdiction and venue for any legal proceeding relating to the Services shall be in appropriate courts located in Mumbai, India. We do not warrant or imply that the Platform Services or materials on it are appropriate for use outside of the above Country. The information set forth in the Platforms concerning any products or services is applicable only in the Jurisdiction, and these products or services may not be available in all locations. If you are located outside of this Country, you are solely responsible for compliance with any applicable local laws.
Transfer of assets
During the course of our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets, personally and non-personally identifiable information we have collected about the users of our Platform may be transferred to such entity and used by that entity for the purposes set out in this Privacy Policy. Also, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties.
Severability
If for any reason, any provision herein is found void or unenforceable, it will be severed to the extent void or unenforceable and the remaining provisions will continue in full force and effect.
Definitions/Interpretation
As used herein:
"Damages" means any and all direct, special, indirect, consequential or punitive loss or other damages of any kind (whether in contract, including fundamental breach, tort, including negligence, or otherwise).
"including" means "including, but not limited to."
"materials sent to the Site (and "materials you send to the Site" and other like terms) means anything emailed, uploaded, posted or otherwise transmitted or sent to the Site (whether information, text, material, data or code or other) by you or another user.
“mobile application services” means “the mobile application developed and released by Mentoria Pvt. Ltd. for android or ios devices released on the Google Playstore and Appstore.”
“Platform Services” means the website of Mentoria Pvt. Ltd. i.e. WWW.MENTORIA.COM its derivative pages and the mobile application services provided by Mentoria.
"Related Parties" means all of our parent, subsidiary and affiliated companies, Site Developers and other promotional partners.
"Site Developer" means any party involved in creating, producing, delivering or maintaining the Site.
"use of this Site" (and "using" and other like terms) means "any and all use of the Site of any kind whatsoever, including access to, browsing of, reviewing, posting of, transmitting, reviewing, downloading, and other using the Site or any material on the Site."
Changes
Please note, we may change information on our Platform Services and/or this Policy, at any time without notice. You should regularly review this Policy for any changes. Any changes will be effective immediately upon the posting of the revised Policy on this Site. By continuing to our Platform you agree to any changes, and by providing continued access to the Site we are providing you consideration for agreement to such changes.
ACCESSABILITY STATEMENT:
Many Internet users with disabilities find web sites difficult or even impossible to use simply because of the way they are designed. We are working hard at MENTORIA PVT LTD to provide access to information that is available to all our consumers, and this goes for the website, too.
We are aware of the types of adaptive technology used by people with disabilities and are redesigning pages across our portfolio of websites to ensure compatibility with as many of these systems as possible. Changes include keeping text clear, formatting layouts and tables, and making sure links adequately describe where they go ('click here' does not mean much in isolation).
We are rebuilding our websites to meet the Web Accessibility Initiative (WAI) Content Accessibility Guidelines set by the World Wide Web Consortium (W3C) and we aim, wherever possible, to ensure we conform to 'Double-A' standards.
If you come across a part of our site that is difficult to use please tell us about it. We intend to keep improving our accessibility – so to help us do it, send us your comments.
DATA DELETION POLICY FOR THE APP :
At Mentoria, we prioritize your privacy and give you full control over your personal data. Our data deletion policy outlines how users can manage and delete their data when they decide to stop using our services.
- User-Initiated Data Deletion
- Account Deletion Request: Users can delete their account at any time directly through the app settings. Once the account deletion request is submitted, all personal data associated with the account will be permanently deleted from our servers within 30 days.
- Immediate Effects: Upon submitting a deletion request, the user will no longer be able to access their account or any related services. All data, including personal information, preferences, and usage history, will be erased from our system.
- Data Retention for Legal Compliance
- In some instances, we may retain certain data for a specified period to comply with legal or regulatory obligations, such as tax laws or fraud prevention. In such cases, only the necessary information will be retained, and it will be securely stored until no longer required.
- Third-Party Service Data
- If you used third-party services (e.g., payment processors, social media sign-ins) linked to your account, please note that you may need to contact those services separately to delete data stored with them, as they are governed by their respective privacy policies.
- Anonymized Data
- Any anonymized or aggregated data that does not identify you personally may be retained for analytical purposes, even after your account has been deleted.
- How to Request Data Deletion
- Go to the Account Settings section in the app.
- Select Delete Account and follow the on-screen instructions.
- Alternatively, you can contact our support team at info@mentoria.com to request assistance with deleting your account.
We are committed to maintaining your privacy and providing you with control over your personal data. For more information on how we handle your data, please review our Privacy Policy.
Effective Date: 21st October 2024
For any further questions or concerns about our data deletion policy, please contact our support team at info@mentoria.com.
LEGAL BASIS FOR PROCESSING PERSONAL DATA:
We process personal data based on the following legal grounds:
Consent: Where you have provided your explicit consent, we process your data accordingly.
Contractual Necessity: Processing is necessary to fulfill our obligations to you, such as delivering services.
Legitimate Interests: We may process your data to pursue legitimate interests, such as improving our services, provided these do not override your rights and freedoms.
CONTACT US
If you have any questions or comments regarding our Platform Services, or wish to verify, correct, access or update any of your personal information collected our services, contact us at info@mentoria.com